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Privacy Policy

Last updated: November 9, 2025

Convosphere.ai is committed to protecting your privacy. This policy explains what data we collect, how we use it, and the controls you have. It applies to our marketing site, application, APIs, and related services.

Information we collect

  • Account data such as name, email, workspace details, and billing info.
  • Usage data including logins, feature engagement, and configuration metadata.
  • Content you provide when training or interacting with Convosphere bots.
  • Diagnostic data from integrations, analytics, and system performance.

How we use information

  • Deliver, maintain, and improve the Convosphere platform.
  • Provide customer support and respond to inquiries.
  • Monitor usage for security, fraud prevention, and compliance.
  • Communicate product updates, surveys, and educational content.

Your controls

  • Update or delete account data from the workspace settings.
  • Configure data retention and redaction policies within the dashboard.
  • Request access, correction, or deletion under applicable privacy laws.

Want to delete your account and data? See our User Data Deletion Instructions for step-by-step guidance.

For detailed policies covering data residency, subprocessors, and compliance certifications, contact privacy@convosphere.site.