AI agents that answer from your knowledge and hand off when they should
Train an agent on your docs, website and cloud drives. Put it on your website, WhatsApp and Slack. It answers in your customers' language, takes actions in your tools, and passes the conversation to your team with full context.
My order arrived damaged. Can I get a replacement?
Sorry about that. Damaged items can be replaced within 30 days at no cost. I have opened a replacement request for you.
Source: Returns policy.pdf
Action: ticket created in Jira
Handed to your support team with full context
Ask a question…
Platform
One workspace to build, launch and improve your agent
Knowledge, channels, actions, handoff and analytics, all in the product today.
Actions, not just answers
Let the agent do the next step in your tools, such as opening a Jira ticket or sharing a booking link, with every action logged and reviewable.
Connectors for Jira, GitHub, Slack and Calendly
Webhooks for your own systems
Every action logged, with handoff when unsure
A copilot for your support team
When a conversation reaches a person, the shared inbox shows the full history and suggests replies grounded in the same knowledge the agent uses.
Shared inbox with human handoff
Tickets with status and assignment
Suggested replies from your knowledge
Capture leads in the conversation
Collect names, emails and requirements naturally in chat instead of a long form, and find every lead in one place.
Lead capture inside the chat
Leads listed per agent
Export or send on by webhook
Deploy where your customers are
Embed the widget on any website with one snippet, including Shopify, Webflow, WordPress and Wix, and connect the same agent to WhatsApp and Slack.
One-line website widget
WhatsApp and Slack channels
Same knowledge and rules on every channel
Model choice and MCP built in
Run agents on OpenAI, Anthropic Claude, Moonshot Kimi or Sarvam models, and use your workspace's tools from Claude Code, Cursor and other MCP clients through Convosphere's MCP server.
Pick the model per agent
Remote MCP server with OAuth
Support tickets, lead qualification and scheduling as MCP tools
See what customers ask
Review every conversation, track volume and sentiment, and spot the questions your agent could not answer so you can fill the gaps.
Conversation history and transcripts
Sentiment and satisfaction tracking
Unanswered questions to improve knowledge
Your brand, your customers' language
Match the widget to your brand, set the agent's tone and guardrails, and reply in the language your customer writes in, including Indian languages.
Widget colours, avatar and welcome message
Tone, instructions and guardrails per agent
Multilingual, with Sarvam models for Indian languages
Built with security in mind
Encrypted in transit, role-based access for your team, audit logs of admin activity, PII scrubbing in logs, and data deletion on request.
Roles and permissions for your team
Audit logs on Business and above
Delete your data on request
Teach it your business
Upload PDFs, Word files, CSVs and text, crawl your website or help centre, or connect Google Drive, SharePoint, OneDrive, Confluence and Notion. Re-sync whenever your content changes.
Files: PDF, DOCX, CSV, TXT and Markdown
Website and help-centre crawling
Cloud drives and wikis, with re-sync
Q&A pairs for exact answers
Agentic workflows
How it works
From question to resolution, with a person when it matters
Answer from company knowledge, act in your tools, and escalate to teammates with full context. Build once and use the same agent on every channel.
01
Answer from your knowledge
The agent searches your documents, website and connected drives, and replies with the source so customers and your team can trust the answer.
Files · Website · Drive · SharePoint · Notion
02
Take the next step
Open a Jira issue, post to a Slack channel or share a Calendly booking link, with each action recorded.
Jira · Slack · Calendly · Webhooks
03
Hand off with context
When the agent is unsure or the customer asks for a person, the conversation moves to your inbox with the full transcript.
Shared inbox · Tickets · Suggested replies
Multilingual
Answer customers in the language they write in
Wherever your customers are, your agent replies in their language and hands off to your team with the full conversation.
Replies in the customer’s language
Multilingual agents answer in the language the customer writes in, from the same knowledge base. No separate agent per language.
Built for Indian languages
Choose Sarvam models for Hindi, Tamil, Telugu, Bengali, Marathi and more, or OpenAI, Anthropic Claude and Moonshot Kimi for everything else.
The same agent on every channel
Your website widget, WhatsApp and Slack share one knowledge base, one set of guardrails and one inbox for handoff.
The agent hands over when it is unsure or when the customer asks. Your team picks up in the shared inbox with the full transcript and suggested replies.
Convosphere 2.0 is newly launched. Rather than show you logos, we would like to earn yours. Our first customers get hands-on help from the team that builds the product.
Checkout is in Indian rupees with GST invoices for Indian businesses; dollar amounts are approximate at ₹84 = $1 and your card issuer converts at its own rate. Yearly billing charges 10 months for 12 (about 17% off). Upgrade any time with prorated credit; downgrades take effect at the end of your billing period.
FAQ
Questions teams ask before they start
Straight answers on data, channels, models, pricing and security.
Upload PDF, Word, CSV, text and Markdown files, crawl your website or help centre, add Q&A pairs for exact answers, or connect Google Drive, SharePoint, OneDrive, Confluence and Notion. You can re-sync connected sources when your content changes.
Put your first agent live today.
Train it on your docs, put it on your website, and see what your customers ask. Free to start, no engineering required.