Playbook · Hospitality
An AI agent for hospitality teams
Delight guests with always-on concierge service, proactive itinerary support, and personalized upsell flows.
Questions your agent will answer
- What time is check-in and check-out?
- Is breakfast or airport transfer included?
- Do you have rooms for these dates?
- What is your cancellation policy?
- Can you arrange a special occasion setup?
Knowledge to connect
- Property facts, amenities and policies
- Room types and inclusions
- Local guides and directions
- Packages and offers
When to hand off to your team
- Booking changes and payments
- Special requests to the front desk
- Complaints during a stay
Where it runs
Website widget and WhatsApp before and during the stay, with a Calendly or booking link where it helps.
What good looks like
- Answer guest questions any hour
- Share booking links
- Hand requests to the front desk
Put your first agent live today.
Train it on your docs, put it on your website, and see what your customers ask. Free to start, no engineering required.
Free plan · No credit card required