Playbook · E-commerce
An AI agent for e-commerce teams
Personalized shopping assistance, order updates, and post-purchase care that drives conversion and loyalty.
Questions your agent will answer
- Where is my order and when will it arrive?
- What is your return or exchange policy?
- Does this come in another size or colour?
- Do you ship to my pin code, and is COD available?
- My item arrived damaged. What now?
Knowledge to connect
- Shipping, returns and refund policies
- Product catalogue pages (crawl your store)
- Size guides and care instructions
- Offer and coupon terms
When to hand off to your team
- Damaged or missing items
- Refund disputes and payment failures
- Bulk or B2B order enquiries
Where it runs
Website widget on Shopify or WooCommerce, plus WhatsApp for order questions.
What good looks like
- Answer product and policy questions
- Capture leads before they leave
- Hand order issues to your team
Put your first agent live today.
Train it on your docs, put it on your website, and see what your customers ask. Free to start, no engineering required.
Free plan · No credit card required